Refund Policy

Last updated: September 4, 2026

We want you to feel confident when purchasing an Obicet course or digital product. This Refund Policy explains how cancellations and refunds are handled.

14-day refund period

You may request a refund within 14 days of your purchase.

You do not need to provide a reason, although feedback about your experience is always welcome.

This 14-day policy also applies when you have received immediate access to the digital product or course.

How to request a refund

To request a refund, email support@obicet.com within 14 days of the purchase date.

Please include:

  • The name used for the purchase
  • The email address used at checkout
  • The name of the product or course
  • Your order or receipt number, if available

We may ask for additional information when necessary to locate and verify the purchase.

After a refund is approved

Approved refunds will be returned to the original payment method.

The time required for the refund to appear in your account depends on Stripe, your bank or your card provider.

Access to the refunded course or digital product may be removed after the refund has been processed. Downloaded materials may no longer be used or shared after a full refund.

Promotional and discounted purchases

Products purchased using a promotional price, coupon or discount remain eligible for the same 14-day refund period unless clearly stated otherwise before purchase.

Any refund will be based on the amount actually paid.

Duplicate purchases

If you accidentally purchase the same product more than once, contact us as soon as possible. After confirming the duplicate transaction, we will refund the additional purchase.

Technical problems

If you cannot access a purchased product or course, contact support@obicet.com.

We will first make reasonable efforts to solve the problem or provide another way to access the material. You may still request a refund within the 14-day refund period.

Requests made after 14 days

Refund requests made more than 14 days after purchase will normally not be approved unless:

  • The product was not delivered
  • A significant technical problem prevents access and cannot be resolved
  • The product materially differs from its description
  • A refund is required under applicable consumer law

Nothing in this policy limits any mandatory consumer rights available to you under Swedish law or other applicable consumer-protection law.

Contact

For refund requests or questions about this policy, contact:

Obicet
Email: support@obicet.com